Terms & Conditions

Terms & Conditions

Effective Date: 2025/03/01, 11:00 CET - Central European Time

1. Overview

This website is operated by NaturRelief. Throughout the site, the terms "we," "us," and "our" refer to NaturRelief. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms & Conditions (“Terms of Service,” “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content creators.

If you do not agree to these Terms, you should not access this website or use any services. Any new features or tools added to our store will also be subject to these Terms.


2. Terms of Use for the Online Store

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or have given consent for your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes, and you must not violate any applicable laws, including copyright laws.

Transmission of viruses or any malicious code is prohibited. Violation of these Terms will result in immediate termination of your Services.


3. General Conditions

We reserve the right to refuse service to anyone at any time.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted over various networks. Credit card information is always encrypted when transmitted over networks.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.


4. Accuracy, Completeness, and Timeliness of Information

We do not guarantee that all information on this site is accurate, complete, or current. The content on this site is provided for general information only and should not be solely relied upon for decision-making. Historical information provided is for reference only.


5. Changes to Services and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) without prior notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


6. Products and Services

Certain products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return & Refund Policy.

We strive to display product colors and images as accurately as possible but cannot guarantee perfect color representation on all devices.

We reserve the right to limit the sales of products or services to any person, geographic region, or jurisdiction. We may discontinue any product at any time.


7. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our sole discretion. We may limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date account and billing information for all purchases made on our site.


8. Third-Party Tools & Links

We may provide access to third-party tools that we do not monitor or control.

We are not responsible for third-party content, websites, or materials accessed through links on our site. Any issues regarding third-party products should be directed to the respective third party.


9. User Comments & Feedback

By submitting comments, feedback, or creative ideas, you grant us the right to edit, copy, publish, and use them in any media. We have no obligation to keep comments confidential or compensate for their use.

We may remove content deemed unlawful, offensive, defamatory, or in violation of intellectual property rights.


10. Personal Data

Your submission of personal information is governed by our Privacy Policy.


11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. We reserve the right to correct errors and update information at any time without prior notice.


12. Prohibited Uses

In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content for:

  • Illegal purposes
  • Harassment, abuse, or discrimination
  • Spamming, phishing, or spreading malware
  • Interfering with site security

Violation of these prohibitions may result in termination of access to our services.


13. Disclaimer; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, secure, or error-free.

You agree that your use of the service is at your sole risk. The service and products are provided "as is" and "as available" without any warranties, express or implied.

We are not liable for damages, including lost profits, lost data, or indirect, incidental, punitive, or consequential damages arising from your use of the service or purchased products.


14. Indemnification

You agree to indemnify and hold NaturRelief, its affiliates, and employees harmless from any claims, damages, or expenses arising from your breach of these Terms.


15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remainder shall remain in effect.


16. Termination

These Terms remain in effect unless terminated by you or us. We may terminate your access to the Service if you violate any provision of these Terms.


17. Entire Agreement

These Terms constitute the entire agreement between you and NaturRelief and govern your use of the Service, superseding prior agreements.


18. Governing Law

These Terms are governed by and construed in accordance with the laws of the European Union.


19. Changes to Terms & Conditions

We reserve the right to modify these Terms at any time. Your continued use of the site following any changes constitutes acceptance of the updated Terms.

For any questions, contact us at service@naturrelief.com.